JAKARTA. The management of PT Bank Mandiri (Persero) Tbk (BMRI) has set its capital expenditure (capex) to IDR 2.5 trllion this year to support its commitment towards digital transaction development.

Timothy Utama, Director of Technology and Information of Bank Mandiri, said that his company will make investments in the technology sector to boost BMRI’s capability in presenting some of its digital features. Thus, Bank Mandiri will focus on reinforcing its digital infrastructure base and perfecting the business process to promote its digital transaction expansion.

“We continue to strengthen the capability of our IT system and digitalise our products. We allocate the capex for IT in 2023 of approximately IDR 2.5 trillion,” Utama said in the public expose of the Q1 2023 performance of Bank Mandiri a while ago. The capex will also be allocated to improve the usage of the data analytic and artificial intelligence in decision-making process, as well as personalising services for users.

Bank Mandiri also begins to design a strategy to reduce its dependency on third parties to develop its end-to-end digital banking products.

In its effort to drive the development of its digital service ecosystem, in the second quarter of 2023, BMRI plans to launch a buy-now, pay-later (BNPL) feature in its super app, Livin’ by Mandiri. (AM/ZH)