JAKARTA – PT Jasnita Telekomindo Tbk (JAST) has secured a contract to manage the Contact Centre services for the Ministry of Education, Culture, Research, and Technology (Kemendikbudristek) through a three-year contract.

“With this achievement, combined with the extended projects from 2024, JAST has successfully recorded a 30% revenue increase in early 2025 compared to 2024,” said Nathania Olinda, JAST Corporate Secretary, in a public disclosure on Monday (20/1).

Nathania also expressed optimism that this successful tender will open doors for new projects in the future.

“This is a great start for JAST in 2025, and we believe it will bring more growth opportunities and contribute positively to the public sector,” she concluded.

To support this service, JAST manages over 500 Contact Centre agents stationed in major cities such as Semarang, Yogyakarta, and Jakarta.

In addition to providing agents, JAST is also responsible for infrastructure, including hardware, internet access, and an internally developed Contact Centre platform.

As of September 2024, according to IDNFinancials data, JAST’s revenue reached IDR 103.72 billion, up from IDR 93.98 billion at the end of Q3 2023.

The company also reported a net profit of IDR 218.66 million during the period, reversing a net loss of IDR 3.2 billion in September 2023. (DK/ZH)